Returns Policy

Kustom Drinkware stands behind our products accuracy and quality, and because of the custom nature of our products, returning completed and accurate orders is not possible.

Orders may be cancelled for full refund before proof approval. However, once the proof is approved your order will be finalized and move into production and cannot be refunded or changed. Any changes after approval will result in a new order and will be charged accordingly.

If you wish to cancel your order before proof approval, please Contact Us with your order number and details about the product you would like to cancel.


Shipping

We can ship to virtually any address in the continental US.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.